By Stefany Fattor, Director of Career Services
1. Take the interview seriously. Get up, and
dress and groom as if they will see you in person. I assure you this will
change your demeanor and performance and work to your advantage.
2. Sit at a table or desk with your materials in front of
you. Or you can stand up. Research shows that people project better and
feel more confident when sitting up straight or standing.
3. Make sure you are in a quiet place with a quality phone
and good reception. You don't want the audio broken up so you have difficulty
communicating and you want no distractions.
If you need a place to hold your interview you can
email Laura Greenbaum (lgreenbaum1@fordham.edu)
to arrange a space in Career Services.
4. Have a copy of your resume and cover letter in front of
you.
5. Create a cheat sheet! This the best part of phone interviews.
Create outlines for all of your STAR stories and have it in front of you.
S - Situation
T - Task
A - Action
R - Results
6. Do not assume a phone interview is less formal
than an in person interview. It holds as much weight and you should
act with the upmost professionalism.
7. Speak clearly and enunciate so they can understand you
clearly.
8. Since you cannot read non-verbal cues in a phone interview,
it is perfectly appropriate to ask, "Did I answer your question
thoroughly?" or something of that nature.
9. If you don't understand the question don't jump in and
answer. Ask them to repeat the question so you can make the best
presentation.
10. Don't be afraid to pause and think before you
answer. Pauses in any interview seem long to the interviewee
but are short to the interviewer. It's better to take a moment and
collect your thoughts than speak without thinking.
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