Part Time Job Openings

Municipal Credit Union, with branches in all five boroughs (and Long Island!), is looking to fill various part-time job openings in different branches. See below for a list of available jobs and their descriptions:

Position: Contact Center Service Representative

Responsibilities: To provide accurate information via the Telephone and/or Internet regarding Municipal Credit Union's Products, Services and, Individual Member accounts, at the request of the Callers/Members. Provide all information in a congenial, professional and expeditious manner. Respond to Caller/Member telephone/internet inquiries providing accurate and complete information expeditiously. To initiate inter-department Service Request, System Request, Faxes, and/or Journal entry transactions to satisfy Member inquiries. To identify and capitalize on appropriate sale opportunities, achieve identified sales initiative. To advise Management of unusual account inquiries and/or activity. To maintain an adequate inventory of work supplies. To perform all other related duties as requested. 

Qualifications: Minimum Associate’s Degree required. A minimum of one year customer service and/or telemarketing experience. Language/diction. Listening. Probing. Writing. Excellent Inter-Personal/Customer Service skills. Sales Skills. Computer literate (including internet). Typing. Congenial/pleasant personality. Ability to work well under pressure. Candidate must be fluent in Spanish. 



Position: Member Service Representative

Responsibilities: Responsible for representing the credit union in a positive and professional manner. Provides assistance and guidance to the membership concerning products and services. Cross-sell credit union's products and services. Communicate effectively with prospective and existing members in a positive and professional manner. Provide product and service information to existing members and prospective members. Assist members by providing information and answering questions about the credit union, services and requirements, for eligibility, loan guideline, dividend, withdrawals, insurance and statements. Cross-sell credit union's products and services. Open new accounts. Process stop payment requests, payroll deduction, ATM pin changes, requests for new products and services and various other requests. Provide assistance and support to other members of the service team. Comply with BSA and SAR requirements. Perform other duties as required for the efficient operation of the branch. Overtime as required. Travel and work at other branch locations as required at ad-hoc’s notice. 

Qualifications: College degree preferred and related equivalent experience. Two years prior banking or customer service/sales capacity experience desired. Excellent interpersonal and communication skills. Professional business like appearance. Proficiency in Microsoft for Windows Applications. 




Position: Teller

Responsibilities: Under supervision and in accordance with existing procedures and systems, provides a variety of service functions involving the receipt and distribution funds. Servicing members in a courteous and efficient manner. Responsible for securing all negotiable items including but not limited cash, traveler checks, money orders, checks received, and teller checks. Accepts cash and check items for deposit or loan repayment. Payout withdrawals by cash or check. Cashes checks within parameters established by MCU. Accurately processes all transactions on the teller terminal. Sells money orders and traveler checks and gift checks. Process transfers between accounts as required. Verifies cash received. Maintains a record of cash in and out. Determines viability of member identification based on management guidelines. Process certified check requests and prepare journal entries. When needed, assists in the balancing of ATMs. Cross-sells MCU's products and services. Accounts for cash assigned-received and disbursed. Accurately balances to teller terminal host totals and cash drawer. Assists with back up work and distribution of daily work. Performs other duties as might be assigned from time to time, including but not limited to ATM balancing, filing, answer telephone, process mail and assist employees in other areas as required. Travel and work at other branch locations as required at ad-hoc’s notice. 

Qualifications: A High school diploma or equivalent. Cashier or other high volume public contact and cash handling experience desired. Ability to work well under pressure. Ability to read and comprehend instructions, correspondence and memos. Ability to effectively present information in a one-on-one situation. Excellent mathematical and analytical skills. Excellent interpersonal and communication skills. 


Municipal Credit Union is an equal opportunity employer.

To apply to any of the below job openings, you may send your resume to resumes@nymcu.org, or fax it to: 212-766-5867.